FAQ
Short answers to common questions, and fixes for the usual problems.
Short answers to the questions people ask first, then fixes for the usual problems. Still stuck? Ask us on Discord.
Common questions
Do I keep my staking rewards?
Yes. Staked SOL stays delegated to the same validator while it backs a loan, and LSTs keep accruing as usual.
Can my rate change?
No. The rate is locked when you open the loan. Borrowing more on that loan uses the same rate.
Is there a deadline to repay?
No. A loan stays open as long as it stays under its liquidation LTV. The fee keeps building until you repay.
Can I repay early?
Yes, any time, in part or in full.
Can I repay with USDC?
Not directly, but you don’t have to swap first when closing: tick Top up the missing PUSD in the Repay dialog and the app buys the gap with USDC or SOL. To repay part of a loan, swap for PUSD first.
How do I close a loan?
Open Repay, tick Close position and confirm. The debt is burned and the collateral comes back in the same transaction, stake loans included. See Close a loan.
Why can I borrow less than the max LTV?
Your wallet’s borrow limit or the asset’s borrow cap can be lower than the max LTV allows. The hint under Borrow says which. See How much you can borrow.
Can I have more than one loan?
Yes. Each loan is its own card on Positions, and stake with each validator is a separate loan.
Why can’t I connect a wallet?
PUSD isn’t available in some countries and regions. From one of them, Connect wallet is disabled, but you can still browse markets and read the docs.
Troubleshooting
My collateral doesn’t show up
- Stake account: it has to be fully active, delegated to a validator listed on Markets, and your wallet has to be its stake authority. New stake activates at the start of the next epoch.
- Token: check Markets lists it. With In my wallet on, only assets in the connected wallet show.
- Wrong wallet: check the address in the header is the wallet that holds the asset.
A button is greyed out
| What you see | Why | What to do |
|---|---|---|
| Connect wallet | PUSD isn’t available in your country or region. | You can still browse markets and read the docs. More |
| Wallet not whitelisted | This wallet isn’t on the early-access list. | Whitelisted wallets |
| Over the … max LTV | The amount to borrow is more than the deposit allows. | Borrow less or deposit more. |
| Over your borrow limit | Your wallet would owe more than its limit across all its loans. | Borrow less, or repay another loan. |
| Over market borrow room or Borrowing is closed | This asset’s borrow cap is nearly or fully used. | Borrow less. You can still deposit. |
| Deposit at least 1 SOL or Leave at least 1 SOL behind | Stake accounts need at least 1 SOL on each side of a split. | Change the amount, or deposit the whole account. Depositing stake |
| Borrow more | The loan is At risk or Liquidating, has no price, or no limit leaves room. | Add collateral or repay. |
| Withdraw | The loan is At risk or Liquidating, or has no price. | Repay some of the debt first. |
| Repay | The loan has no debt. | Withdraw instead. |
| No price | The app can’t read a price for this collateral right now. | Try again shortly. |
A transaction failed
| Message | What it means |
|---|---|
| Cancelled | You declined in your wallet. Nothing was sent. |
| Not enough balance | The wallet can’t cover the amount, or the SOL network fee. |
| Not confirmed in time | It may still go through: check Positions before trying again. |
| Couldn’t reach the network | Nothing was sent. Try again in a moment. |
| Transaction failed | The PUSD program rejected it. Select View to see the error on Solana Explorer. |
“Couldn’t check this wallet’s access”
Markets couldn’t read whether your wallet is whitelisted. You can still try, but deposits may fail. Reload the page in a moment.
I can’t close my loan
Closing burns the whole debt, fee included, so your wallet needs at least that much PUSD. Tick Top up the missing PUSD in the Repay dialog to buy the gap with USDC or SOL, or swap for PUSD first. See Close a loan.